Shipping

UK   

Free Shipping 

Bulk Orders over 5 items

Standard Mail - 3 to 10 Working Days  -  £4.99 or all orders 

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International                                        

Standard Mail - 7 to 14 Working Days  -  £5.99 & free for all orders over £40

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Bulk and Oversized Orders
Order's containing larger or oversized items may incur additional delivery costs. We will contact you prior to shipping to advise of any additional delivery costs incurred. We do reserve the right not to accept bulk orders or orders for resale. Should we accept a bulk order we will contact to advise of any additional charges.

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Delivery to PO Boxes
Unfortunately we a cannot deliver to PO BOX addresses due government restrictions. 

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Transportation of Liquids & Aerosols
Due to restrictions in certain countries governed by international custom laws we are unable to ship certain orders overseas by air or road. See below for a list of items not accepted for carriage or storage:

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Dangerous or hazardous goods
Flammable goods
Dated and perishable food/drink
Liquids (This includes batteries and battery acid)
Glass

 

VAT Content and Refunds:
If your order is to be shipped to an area that is exempt from UK VAT, the correct amount will be refunded or removed from your basket. Unfortunately, we are unable to provide documentation for VAT refunds on products delivered within the UK, that will subsequently be shipped abroad.

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We are unable to deliver to the areas listed below:

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Country                   Post/Zip Code                Area
UK                          GX11 1AA                Gibraltar

 

Some UK area codes may not be deliverable

Some USA  & International area codes may not be deliverable

Some Irish area codes may not be deliverable

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When deliveries are delayed:

Please note that delivery times stated are accurate, but never guaranteed due to the various outside factors out-with our control. We use a several third-party couriers to deliver our products to you. There are many factors that can impact their ability to deliver on time. Some examples could include but are not limited to extreme weather conditions, staff strikes or parcel sorting errors at depot or if customers are not available at the time of delivery. We work closely with all of our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers.  We can be contacted via our contact page should you encounter such issues.  

We will get in touch if an item in your order is out of stock.

In the rare event when a certain item in your order has ran out of stock and we are unable to dispatch your goods to you, we shall contact you via e-mail to advise you of the situation. You will of course have the option to select a different product, choose to wait whilst we re-order from the manufacturer, or cancel your order if it is not convenient for you.

​Other Important Information: 

·         Most orders are delivered to your door on weekdays between 8:30am to 6:00pm. 

·         Shipping costs are non-refundable (unless we have made an error)

·         Some items require a signature upon delivery.

·         We do not dispatch or process orders on weekends and bank holidays.

·         The delivery times stated here are generally accurate, but can vary by postcode and location.

·         Goods in transit are the responsibility of the courier

·         On occasion we will contact you if the there are additional costs for delivery, surcharges or international customs fees for certain regions and items delivered outside of UK - where you will have the opportunity to either accept the higher shipping charges, or remove these items, or cancel the entire order. Unfortunately, we cannot control the additional costs as these are implied by couriers or international customs are mandatory.